Why pensions get lost
Each job often comes with a new workplace pension, and after moving home or employer, paperwork gets lost. Billions of pounds sit in forgotten UK pensions. The best approach is to track them all down, then decide whether to consolidate — reuniting you with money that's rightfully yours.
1. The government Pension Tracing Service
A free government service that helps you find contact details for old workplace and personal pension schemes. Best first step for anyone — it locates the scheme so you can then contact them for your details.
2. Contacting former employers
Old employers (or their pension providers) can confirm whether you have a pot and its value. Best for filling gaps where you remember the employer but not the scheme.
3. Checking with pension providers
If you recall the provider but not the details, contacting them directly can locate your pot. Best when you have partial information about a personal pension.
4. Using your National Insurance record and statements
Old payslips, P60s and statements can reveal pension contributions and schemes. Best for piecing together a complete picture of where you've saved.
What to do once you find them
- Gather the value, charges and any guarantees of each pot
- Check for valuable guarantees before moving anything
- Consider consolidating — see our pension consolidation guide
- Review the investments and beneficiaries
How to make the most of found pensions
Once you've located your pots, a qualified adviser can review them and advise whether to consolidate. Find a pension adviser through Nesto — free, no obligation.
Frequently asked questions
How do I find a lost pension?
Start with the free government Pension Tracing Service, then contact former employers and providers, using old payslips and statements to fill gaps.
Is the Pension Tracing Service free?
Yes — it's a free government service. Be wary of companies charging to 'find' pensions you can trace for free.
What do I do once I find old pensions?
Gather each pot's value, charges and guarantees, then consider whether to consolidate — checking for valuable guarantees first.
Should I combine found pensions?
Often it simplifies and cuts fees, but check for guarantees or exit penalties first. Advice helps.
Can I lose a pension permanently?
The money remains yours — it's just untracked. Tracing services and providers can reunite you with it.